PERSONAL DATA PROTECTION POLICY
TRED CHARIOT is particularly attentive to the protection of your personal data. With regard to the personal data you entrust to us, we will provide you with transparent information about our data protection policy.
TRED CHARIOT undertakes to process your personal data in accordance with the provisions of the General Data Protection Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016 (RGPD) and Law No. 78-17 of January 6, 1978 as amended relating to information technology, files and freedoms (“Informatique et Libertés” law), which define the conditions under which processing of personal data may be implemented.
Any information collected through the website that directly or indirectly identifies you is considered personal data and will be treated in accordance with this policy.
DATA CONTROLLER
The party responsible for processing the data collected and processed on our website is TRED CHARIOT, a limited liability company registered with the RCS of Angers under number 800 030 256 00021, whose registered office is located at 28, Boulevard Gaston Birgé – 49100 Angers.
PROCESSING PURPOSES, LEGAL BASIS AND RETENTION PERIODS
PERSONAL DATA PROTECTION POLICY
TRED CHARIOT is particularly attentive to the protection of your personal data. With regard to the personal data you entrust to us, we will provide you with transparent information about our data protection policy.
TRED CHARIOT undertakes to process your personal data in accordance with the provisions of the General Data Protection Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016 (RGPD) and Law No. 78-17 of January 6, 1978 as amended relating to information technology, files and freedoms (“Informatique et Libertés” law), which define the conditions under which processing of personal data may be implemented.
Any information collected through the website that directly or indirectly identifies you is considered personal data and will be treated in accordance with this policy.
DATA CONTROLLER
The party responsible for processing the data collected and processed on our website is TRED CHARIOT, a limited liability company registered with the RCS of Angers under number 800 030 256 00021, whose registered office is located at 28, Boulevard Gaston Birgé – 49100 Angers.
PROCESSING PURPOSES, LEGAL BASIS AND RETENTION PERIODS
| Purpose of processing | Legal basis | Processed data | Shelf life |
| Manage user accounts on the customer portal | Legitimate interestManagecustomer and user accounts to enable them to access order tracking and status. | Customer ID, surname, first name, postal address, e-mail address, date of birth, telephone number, country, title, city, order description, profession and company. | Customer data is kept for the duration of the commercial relationship. It may be kept for canvassing purposes for a maximum of 3 years from the end of the commercial relationship. Data may be deleted or anonymized if the person concerned requests that his or her account be deleted. |
| Manage requests received through the contact form | Legitimate interestRespondingto contact requests | Mandatory data: Last name, e-mail address, telephone number, message contentOptional data: First name, Company, Address, Postcode, City | For customers: 3 years from the end of the commercial relationshipFor prospects: 3 years from the date of collection of the personal data or from the last contact from the prospect. |
| Handling customer complaints | Legitimate interestContact form or e-mail address available in the privacy policy to facilitate the processing of complaints | Comments, Mailing address, Customer ID, Name, Phone number, First name, Email, File contact, Function, Company | The data is kept for 5 years from the closure of the claim and is then deleted. |
| Cookie management | Legitimate interest & consent | Information from browsing data (IP addresses, cookies) | The lifetime of cookies is a maximum of 13 monthsCookie information is stored for a maximum period of 25 months. |
Personal data of minors
TRED CHARIOT’s services and products are not intended for minors. Consequently, TRED CHARIOT does not process data relating to minors.
It is the responsibility of the parents of minors or any other person with parental authority to decide whether their child is authorized to use the services and products offered by .
CATEGORIES OF DATA RECIPIENTS
The data you provide may be communicated to the following recipients:
Distribution within TRED CHARIOT :
The data collected is intended for Tred Chariot’s accounting, IT, sales and marketing departments when their function requires it and their communication is necessary for the implementation of the aforementioned processing.
Transmission of data to subcontractors
The data collected via the website may be transmitted to TRED CHARIOT’s subcontractors, who are called upon to provide the services required for the above-mentioned processing operations.
They are Auditis and Kagency.
TRANSFERS OF PERSONAL DATA OUTSIDE THE EU
Some recipients of personal data may be located outside the European Union. These recipient countries may be recognized by the European Commission as providing an adequate level of personal data protection, or may not be the subject of an adequacy decision.
In any event, appropriate safeguards to protect your personal data are in place, in accordance with the provisions of the General Data Protection Regulation.
RIGHTS REGARDING THE USE OF PERSONAL DATA
In accordance with the provisions of the RGPD, you may exercise your following rights:
- A right of access: the right to obtain confirmation that your personal data is or is not being processed, and to obtain communication of it;
- A right of rectification: the right to obtain rectification of inaccurate personal data or to complete incomplete data;
- A right to erasure: the right to have your personal data erased whenever possible;
- A right to object: the right to object at any time to the processing of your personal data, when this is based on our legitimate interests;
- A right to withdraw your consent: when the processing of your data is based on your consent. You can exercise this right at any time without having to justify the reason;
- A right to limitation: the right to request the freezing of processing data for a given period;
- A right to portability: the right to receive the personal data you have provided in a structured, commonly machine-readable format, and to communicate it to a third party;
- The right to lodge a complaint with the CNIL if you feel your rights have not been respected.
HOW TO EXERCISE YOUR RIGHTS
To exercise your rights or if you have any questions about the processing of your data, please contact :
By post to TRED CHARIOT: 28, Boulevard Gaston Birgé – 49100 Angers By email: donnees.personnelles@tred-chariot.fr
If, after contacting us, you feel that your rights under the Data Protection Act have not been respected, you may submit a complaint to the CNIL: https: //www.cnil.fr/fr/plaintes.
UPDATE OF THE DATA PROTECTION POLICY
This privacy policy was published on 18/06/2021. If this policy changes, you will be informed on this page.